FAQs
If you cannot remember your Consultant ID please email accountservices@scentsy.com with your email and postal addresses. Click “I forgot my password” if you know your Consultant ID but have forgotten your password.
How do I contact Scentsy Australia? ›
We are Scentsy Consultants. If you are trying to contact Head Office, please call 1800 196 428. We will not respond to enquiries for Head Office or relating to other Scentsy consultants.
How do I cancel my Scentsy consultant account? ›
Q: Can I voluntarily cancel my account? A: Yes, voluntary cancellation requests can be submitted to accountservices@scentsy.com. You are eligible to restore your account at any time.
How much commission do Scentsy consultants make? ›
Scentsy offers one of the most generous compensation plans in the industry. You can earn between 20% to 25% commission on your sales and up to 9% royalties from your downline. There is no obligation to recruit consultants and build a downline, you are in control of your earnings.
What is the workstation on Scentsy? ›
Your Workstation is one of your most important business tools. You will use it to place and track orders, set up parties, track your sales, get information on Scentsy news and events, and so much more! Enter your Consultant ID Number and the password you selected during the enrollment process.
How much do you have to sell to stay a Scentsy consultant? ›
Are there monthly sales requirements for Scentsy Consultants? To be considered “active,” you must generate sales resulting in 200 points or more in PRV in a single month.
How often can you skip Scentsy club? ›
Please note: Shipments containing a discontinued Scentsy Bar may only be skipped once in a 12-month period. Beyond that, the bar is automatically and permanently removed from your subscription. Cancelling an entire order also counts as a skip. You can skip the entire shipment during lockdown.
Can you make a living selling Scentsy? ›
Independent Scentsy Consultants earn between 10% and 36% commissions and bonuses on personal sales and may be eligible for leadership bonuses based on their teams' sales. The chart below shows how Independent Scentsy Consultants in the United States performed, on average, in 2023.
Can I join Scentsy without a sponsor? ›
New Consultants enroll online at the personal Scentsy website of a Sponsor. If you do not have a Sponsor and you would like one, please go to the Consultant locator on www.scentsy.com.
Is Scentsy a million dollar company? ›
According to estimations, Scentsy generated over one billion U.S. dollars in revenue in 2021, which is more than twice the amount generated just two years earlier.
If you do not remember your Consultant ID number include the last four digits of your Social Security Number. If your account has been canceled for 6 months or longer, you also have the option to select a new sponsor of your choosing. I would love to have you on my team!
Can a Scentsy consultant sell on eBay? ›
As Scentsy consultants, we are not allowed to sell on eBay, so if you purchase via there, your product will be void of the lifetime guarantee as it is not purchased via a consultant, plus there is no guarantee you will receive an official Scentsy product.
How long can I keep a Scentsy party open? ›
How long can I keep my party open to collect the most orders? We recommend wrapping it up within about five days for an in-person party, or within 14 days for an online or on-the-go party.
Is there an app for Scentsy Consultants? ›
Scentsy Connect is a customer relationship management (CRM) app we created to help Scentsy Consultants streamline their business. It makes customer follow-up easy with curated tasks and reminders, built-in message templates, flexible and dynamic tools to make the most of your contact list, and more.
How do I activate my Scentsy pay portal? ›
You can activate your account in one of two ways: Clicking on the link provided in your Scensty Family Pay Portal activation email. From the Scensty Family Pay Portal Login Page, click on Activate Account. Once complete, click on Continue.
Where is Scentsy corporate office? ›
How much does it cost to stay active with Scentsy? ›
Are there monthly sales requirements for Scentsy Consultants? To be considered “active,” you must generate sales resulting in 200 points or more in PRV in a single month. The 200 points in PRV can come from individual customer orders, party orders or online orders made through your PWS.